BIO 1000 10 litre Replacement Glass Reservoir

BIO 1000 10 litre Replacement Glass Reservoir - Waters Co Australia

BIO 1000 10 litre Replacement Glass Reservoir

5.0
Rated 5.0 out of 5 stars
3 Reviews
Regular price $170.00
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Sometimes accidents happen and things get broken. Don't panic, now you don't need to call us up and think of whom you can blame for breaking your precious filter system's glass!

10 Litre hand blown silica, blue glass reservoir for BIO 1000 model.

        DELIVERY POLICY

        It is your obligation to enter the correct delivery address details at the time of purchase. If you provide the wrong address, or are unable to collect your order and it is returned to our warehouse, we are not obliged to re-send the order to the correct address at our expense.

        We use road based courier companies ( Australia Post and Couriers please) that will deliver from our Sydney warehouse to most Eastern State metropolitan areas in 2 – 4 days including Post office box deliveries. All shipments are insured, however condition of items should be inspected for damage prior to signing for receipt.

        Unfortunately, we are unable to guarantee time of delivery.
        It is the responsibility of the customer to monitor tracking of your order and contact delivery provider in the first instance using the tracking information provided if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We cannot be held liable for any loss or damage resulting from late delivery.
        Please note that if an item has been lost in transit, we may not dispatch a replacement item immediately. Replacement items will be dispatched at our discretion after initial enquiry with delivery service. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

        Cancelled and returned orders will be refunded minus any applied shipping charges at the time of purchase. We do not charge restocking or return fees however return postage is the customers responsibility.

        30 DAY GUARANTEE

         

        We have great confidence in our products, however we understand sometimes they may not be quite right for you...

        If you are having problems with getting your Waters Co filter system up and running see instructional videos under Support tab - Instructions or contact us for support if you are still unsure. 

        Should you receive a product that you believe is not what was ordered or does not meet your expectations, we shall replace the item or refund the item purchase value (excluding initial delivery fees) at our discretion provided the item is returned in original undamaged condition. Please contact us prior to returning the item to:

        Waters Co Australia
        PO Box 60
        Amberley
        Qld. 4306

        We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

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        5.0
        Rated 5.0 out of 5 stars
        Based on 3 reviews
        Total 5 star reviews: 3 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
        100%would recommend this product
        3 reviews
        • NG
          Nerissa G.
          Flag of Australia
          Verified Buyer
          I recommend this product
          Rated 5 out of 5 stars
          3 months ago
          Amazing customer service!

          I’m always blown away by how incredible this company is! My 3.5 yo pulled our 10litre waters co water filter accidental off the table (He’s okay btw)

          and we live off grid, so having our water filter is vital for our health and well-being; This company! After contacting them after trying to purchase a replacement glass and ceramic filter via the website, which was sold out, they were not only super caring in way of checking in with my sons well-being, but they also personally sourced the replacement parts for me (even though they were out of stock!) and then express posted them! Insanely amazing customer service! SPEAKING TO PEOPLE/ DEALING WITH PEOPLE MATTERS - and in a world that is becoming more and more impersonal and disconnected, good customer service is sadly rare to find. And because of this, I’ll honestly support this company for rest of my life!

        • GB
          Guy B.
          Flag of Australia
          Verified Buyer
          I recommend this product
          Rated 5 out of 5 stars
          1 year ago
          Reservoir

          Excellent water never tasted better I highly recommend

        • AL
          Adele L.
          Flag of Australia
          Verified Buyer
          I recommend this product
          Rated 5 out of 5 stars
          1 year ago
          Great customer service

          Everything about this product is very well done, I cannot drink any other water now without noticing a big difference, everyone at Waters have been extremely helpful and it’s so nice to speak to an actual person if you do have any issues. I highly recommend this product.

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